I am Hammad Maqbool

Scrum is a framework which fall under the Agile framework. It is use to manage the complex software development and it is usually consists on the team of 3 to 9 persons. Scrum uses iterative manner of development. As scrum belongs to Agile so it provide frequent deliveries. 

Some basic point of attraction in scrum are:

There are three general role in the Scrum

1. Product Owner
2. Scrum Master
3. Team

Product Owner: He is the person who want you to develop a software. Product Owner can be an individual or a group of people but all in all no matter how much people we count them as an entity product owner.

The Team: Because in Scrum framework wo work in a team that is why team is consider as a role in the scrum in which every is performing his duties.

Scrum Master: He is the most responsible person and do lots of work in the scrum frame work. The Scrum master is the facilitator who facilitate the team in every sense. It is his duty to facilitate the team and to product owner.

The facilities the scrum master provide are his responsibilities actually in the Scrum team.

Just because scrum master is facilitating team asking them questions doesn't means at all that a scrum master is the name of a project leader or the project manager in the scrum environment. 
Keep it very clear project leader and scrum master are the different persons.

Just like you will have a programmer in the team and the person with good programing skill will be a programmer same for the software designer and some for the software Architect same thing is for the scrum master. scrum master is also a person who have expertise in scrum framework and have experience in a scrum framework. He work as a couch in the team and tell the other team member how to keep themselves in the scrum framework and also perform his responsibilities.

Lots of Programmers, Developers are providing software in the market everyone is claiming we are providing the best products do they really mean it? Do we get really good product every time? Answer is no not every time some time we got the poor quality software products which lagging our system and drains the maximum resources hang the system and lots of other problems. But why? When the say we are providing the best software why these all problem we face?

Now the time is changing. People are much aware of IT now. People understand the traps and the only way to survive now is assure the quality of software if you promising it and it is also good to make your place in the market full of competitor.

Now to assure the quality of software one have to understand first what is actually the quality software is.

Now getting deep into the definition of Software quality will provide the ways to assure the quality of software.

So, In the first line of definition we used a word reasonably this because as I told you earlier we can’t make the software 100% perfect but try our best to achieve the reasonable perfection. Software development is not limited to a task but it is the collection and series of tasks which we follow to deliver the product that is why improvement in only one phase or two is not enough to make the software good one have to make the changing and improvement on every phase so you can achieve your goal.

Let me tell you Lots of Developers do not focus on requirement engineering may be because the product for which client is asking they have developed lots of time for other clients they have all requirements so there is no need to get into requirement engineering process again similarly lots of people do not consider the design and documentation of software an important part of the software and try to achieve the all goals on the programming level yes this is true you can achieve some level of efficiency by using efficient algorithms and programming approaches but the fault following you from the requirement engineering, design or documentation phase will remain there as you are programming on the base of design and requirements so how you can overcome the problem of base in last stage of building(Programming) you have to make the best base so you can develop a good product on that base.

Note: Some People assume that software testing is the Software quality assurance no not at all software quality assurance is a  big field on the other hand software testing is the process in which you only test the final products you have you can fix the minor level issue there not the major design and requirement level engineering mistakes there.

Now when it is clear that is is important to focus on Software quality assurance from very basic to final level we should keep in mind some key aspects of quality and we should try our level best to achieve those in the development may be they can help you in delivering quality product.

Meet Requirements : As I mention a lot earlier requirements is an important point you have to collect them from customer carefully and should full fill them. If you are developed product is good looking working fine and speedy but not able to do properly what your customer want it is totally useless so your product should meet the requirements of customer.

Good Looking : If you think your product is delivering all functionalities what a customer want and that is enough may be the customer will not demand it that software should be good looking but it is your job to make it good looking and attractive functionalities are inside the software but look is the first impression make the first impression good customer should feel I pay for something real.

Reliable : Your product should be reliable it should perform functionalities same after one year as it was providing on the first day. If it is changing its behavior from time to time losing your data or important information your software is not reliable make it reliable by sorting out these problems.

Maintainable :  Your product is good providing all functionality with pretty cool look believe me now one will buy it if you tell them “If once it will get out of order it is not possible to maintain it so use it carefully” yes people use products carefully for as they pay for it but if it is non maintainable people are not going to buy it make it easy to maintainable.

Rapid repair of defects :  When the software start working in real environment face problems like bugs and many more defects also this is not a problem as I told you no one software is perfect. The actual problem start when the defect arises in the software and we can not repair them rapidly because in some cases it may lead organizations to the lose of millions and billions.
For Example :  A software on report whose responsibility is to verify the Passport and Visa stop working due to a defects. If we will not provide the rapid repair for the defect may be the airport authorities will cancel their international flights as they can not allow anyone to go some other country without verification.

Good customer support : In some sense good customer support is like resolving their issues on time and make them happy as i mention in the previous point but the good customer support is also involve the way of dealing your client and make them feel special for you so they can trust on you and can avail your services latter on when ever it is needed.